Thursday, 19 September 2013

Be Wary of Cheap SMS Services and look for better options

SMS Business
Gone are the days when only businesses and enterprises made use of SMS services to communicate with their customers. Today, even the governments leverage these services to send automated reminders, manage rostering and staff communications and mobilise their teams. As a result, the demand for these services is increasing by the day. This in turn has given an opportunity to some of the SMS service providers to offer what they often call ‘cheap services’. Here’s why these seldom meet the expectations:

•Susceptible gateway uptime: You are told that you are getting a highly advanced SMS gateway, but the next thing you know, the gateway uptime begins to look shady. Cheap services are unlikely to come with 100% uptime guarantee and so you can’t be sure if your messages are actually delivered.

•Connection failures: Such failures are common, but the problem is that the providers of the so-called cheap SMS services fail to route via alternate carriers. Consequently, your messages simply hang around.

•No monitoring: You pay for the services, but don’t get the desired results. That’s because a server or a gateway may fail and the worst part is that the provider may not even notice it. Also, there’s unlikely to be anyone out there for managing the flow even during the peak periods.

•Lack of safety and security: When you use an SMS gateway in Australia and pay a ‘cheap’ price for it, you may be at the risk of losing your data because of the lack of high-level encryption and VPNs. 


SMS Online
To cut the long story short, do focus on the prices and in fact look for competitively-priced services, but do not comprise on the safety of your data or at least seek 100% gateway uptime. Look for a reliable service provider.

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